Personal identification information ● Name ● Surname ● Email address ● Phone Number ● Booking history including your attendance rate
Personal identification information ● Name ● Surname ● Email address ● Phone Number ● Job Title ● Photos
● Company name ● Address ● Email address ● Phone number ● Services & Prices ● Photos
You directly provide ALIVAE with most of the data we collect. We collect data and process data when you: ● Register online or place an order for any of our products or services ● Voluntarily complete a customer survey or provide feedback on any of our message boards or via email ● Use or view our website via your browser’s cookies ● Enter your email to subscribe to our newsletter ● We may sometimes store businesses data for market research purposes which we gather through public sources including search engines and social media platfroms
ALIVAE collects your data so that we can: ● Process your orders and manage your account ● If given permission, email you with special offers on our products and services we think you might like ● Use your phone number to send you automatic appointment reminders ● We will share your data including name, surname, email and phone number to any service provider which you may have booked with ● We prohibit the use of consumer information by businesses for any other reason than it being booking related. When ALIVAE processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
ALIVAE securely stores your data on password protected online servers with 2 individuals (our directors Hayden Rouille and Michael Borowski) having access to it for administrative purposes. ALIVAE will keep your personal information and for a period of 2 years, once this time period has expired, we will delete your data by erasing all your records. Marketing ALIVAE would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop ALIVAE from contacting you for marketing purposes or giving your data to any service providers you may have booked with. If you no longer wish to be contacted for marketing purposes, please get in touch by email: email@example.com
ALIVAE would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request ALIVAE for copies of your personal data. The right to rectification – You have the right to request that ALIVAE to correct any information you believe is inaccurate. You also have the right to request ALIVAE to complete the information you believe is incomplete. The right to erasure – You have the right to request that ALIVAE erases your personal data, under certain conditions. The right to restrict processing – You have the right to request that ALIVAE restricts the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to ALIVAE’s processing of your personal data, under certain conditions. The right to data portability – You have the right to request that ALIVAE transfers the data that we have collected to another organisation, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: firstname.lastname@example.org Call us at: +44 7829 982 056
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology For further information, visit allaboutcookies.org.
Should you wish to report a complaint or if you feel that ALIVAE has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. Email: email@example.com Address: 2nd Floor, 5 Castle St, St Helier, Jersey JE2 3BT